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新能源汽车竞争进入下半场,车企如何实践“用户企业”-BCG-2023

新能源汽车竞争进入下半场,车企如何实践“用户企业” 前言 当前,中国乘用车市场正在面临结构性变化,新业态、新模式不断涌现,用户需求持续迭代。尤其随着新能源汽车竞争进入“下半场”,通过打磨用户体验来抓住和留存用户已经成为汽车企业越来越重要的课题。 与此同时,伴随社交平台和用户购买习惯的发展与演进,企业与用户的互动方式也在发生着潜移默化的改变。越来越多的汽车企业开始讨论如何转型成为“用户企业”

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